Course Introduction:

Change Management explores how we lead teams of people in organisations undergoing change. Change is all around us. We traditionally tackle it using project or programme management methods such as PRINCE2 or MSP. These methods help us organise the mechanics of change: strategies, plans, schedules and reports. Nevertheless we also need to consider the human side of change. Organisational sociology helps us make sense of how people respond to change at the individual, local and organisational levels. With understanding comes an ability to cope with, lead and manage change.

Change Management is not an approach sponsored by the Cabinet Office but it is a comprehensive set of models, tools and techniques that will allow you to come to terms with Change Management. Nevertheless, you are likely to be familiar with the format of the examinations from APMG that you will sit. The ideas assembled in Making Sense of Change Management, our study textbook, come from a diverse even conflicting range of sources. You will already be familiar with some of the metaphors on offer. But others will challenge your thinking about yourself, your organisation and how change happens.

Course Description:

Accredited Change Management training is provided by AFA, APMG-International Accredited Training Organisation. For more details please visit AFA. ITAcademy is a reseler for this course.

The structure we use looks at:

• Individual Change

We consider how individuals react to change - grouping a wide diversity of ideas into behavioural, cognitive, psychodynamic and humanistic approaches. At each step along the way we explain the underlying ideas, strip away the complex jargon and allow you to consider which ideas have resonance for you.

• Team Change

The course thinks about teams in terms of the different types of people in a team and the different roles of teams during change. We build and experiment with powerful tools for assessing the lifecycle and effectiveness of teams.

• Organisational Change

Your organisation has a culture. It can be described and will describe itself in terms of metaphors. We look at familiar descriptions such as the machine and political metaphors. Then we go on to challenge you with possibly new and unfamiliar ideas around the organisation as an organism or the organisation in flux and transformation.

• Leading Change

As your build your own model of how change happens around you, you will be ready to look at a wide range of leadership styles. This will equip you to understand how others are leading change and how you can contribute and also lead change.

The course will cover the following topics:

• How People Learn
• Individual Change
• Personality & Change
• Team Change Context
• The Effective Team
• Belbin's Team Types
• Organisational Metaphors
• Models of Organisational Change
• Leadership & Change Context
• Linking Leadership and Metaphor
• Emotional Competencies
• Team Change
• Organisational Change
• Leading Change
• Application of Change

Delegates will work through a range of exercises and case studies in order to broaden & deepen their understanding of Change Management imperatives and to prepare for the Foundation and Practitioner examinations.

Audience:

• Programme Managers
• Project Managers
• Individuals working in organisations where a change initiative is being planned or taking place

Prerequisites:

None

Preparation in advance:

It is recommended that students should complete at least 21 hours of personal study by reviewing the syllabus and the Making Sense of Change Management manual in advance of attending training for the certification.

Course activities:

• 2-3 hours of evening work is required in order to take the exam
• Classroom lecturing.
• Individual and group assignments.
• Exam preparation session

Included in the course:

• Joining Instructions and pre-course preparation pack.
• Publication 'Making Sense of Change Management'
• APMG accredited exam
• Copies of the visual materials used in class.
• Lunch, coffee breaks

About examination:

• Change Management exam is APMG accredited
• Exam administration is APMG responsability
• AFA in colaboration with ITAcademy enable with logistics the administration of the exams
• The exam is online or paper based, in english, or any translation available at APMG